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Products

Shipping & Returns

Return Policy

DataStream Technologies, Inc.

Phone Support: 714.612.8951
Fax: 949.679.9608

At DataStream Technologies Inc. satisfaction is our main focus. We guarantee our products to be free of defects and will gladly replace any item found to be defective within 30 days of receipt or offer proper credit. Made To Stock (MTS) items that are purchased in error are subject to a 25% restock fee that will be applied to the credit card used for the original purchase. Made To Order (MTO) or custom items are non-returnable unless DataStream Technologies Inc. is in error.

Returns will not be accepted after 30 days of the invoice date. Please contact us at 714.612.8951 for an RMA (Return Material Authorization) number and return shipping instructions. Only after DataStream Technologies Inc. has received the product and completed our inspection will the customer be credited for the product returned, not the shipping costs. Returns that are received without an RMA number will be refused and returned to the customer. Returned merchandise must be in re-sellable condition, in its original packaging and in full case quantities only.


Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.